{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the United States on orders of $60 or more; a flat $22 delivery charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping and delivery Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. What delivery costs Free standard delivery on orders of $60 or more. $22 flat standard delivery on orders below $60. Express delivery $22 , a paid upgrade for the fastest option. Express is charged even when your order already qualifies for free standard delivery, because you are paying for speed rather than for carriage. You choose between standard and express in the cart, and the price you see there is the price you pay. How long it takes Orders are handled in 24 to 48 hours. After that, delivery takes 5 to 7 days to the United States and 5 to 7 days to Canada. Delivery time varies by location. What federal law does give you is the Mail, Internet, or Telephone Order Merchandise Rule. We must ship within the time we promise, or within 30 days if we promise no time, and if we cannot, you may cancel and get a full refund. Our published handling and delivery times are on the shipping page. Tracking You will get an email with a tracking number as soon as your order ships. Please do not ask for a tracking number immediately after ordering: we only receive it once the package has been shipped, which is 24 to 48 hours after purchase. For logistical reasons, items in the same order may be sent in separate packages. You can follow a shipment on our track your parcel page. Questions Email theteam@bikestand.store and we will help. Support is available 7 days a week.",
    "url": "https://bikestand.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "There is no general federal right in the United States to cancel an online order, so this store's 15 day return window is its own policy rather than a statutory one. Goods must come back in their original packaging with proof of purchase. For a change of mind the store keeps a non-refundable $22 per bike stand ordered and the buyer pays return carriage. Faulty, damaged and incorrectly sent items are put right at the store's cost. Under the FTC Mail, Internet, or Telephone Order Merchandise Rule the store must ship within the time it promises.",
    "content": "Refunds and returns Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. A note on United States law, because it differs from other countries we ship from. There is no general federal right to cancel an online order in the United States. The Federal Trade Commission's Cooling-Off Rule covers sales made at your home or workplace, not online shopping. The 15 day window below is therefore our own policy , offered voluntarily, and it is in addition to your rights when something is wrong with the goods. What federal law does give you is the Mail, Internet, or Telephone Order Merchandise Rule. We must ship within the time we promise, or within 30 days if we promise no time, and if we cannot, you may cancel and get a full refund. Our published handling and delivery times are on the shipping page. Changed your mind You can return a product within 15 days of purchase for an exchange or a refund. For a change of mind we keep a non-refundable $22 per bike stand ordered, which covers the original packing and handling, and you pay to send the goods back to the warehouse the package came from. That covers the reasons people usually give: a better price found elsewhere, changed your mind, it does not fit, no longer needed, or the wrong item ordered. What we need for a return The product was purchased within the last 15 days. It is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website. We cannot accept returns of purchases made from other retailers. Products that do not meet these conditions cannot be accepted for return. Faulty, damaged or wrong None of the above applies when something is wrong with the order. If a product arrives damaged, has parts missing, is not what you ordered or never arrives at all, tell us straight away and we will put it right at our cost. There is no handling fee and you do not pay return carriage. Cancelling an order Any order can be cancelled until it ships. Most orders ship within 24 hours, so if you need to change or cancel one, contact us within 12 hours. A 12.5% service and processing fee applies to a cancellation after payment. Once packing and shipping have started an order can no longer be cancelled, and the return policy above applies instead. How your refund is paid Refunds are processed 24 to 48 hours after we receive the returned item. The money goes back to the card or PayPal account you paid with, or we can hold it as credit against a future order if you prefer. Starting a return Email theteam@bikestand.store with your order number and what you would like to do. Support is available 7 days a week and we aim to reply within 24 hours.",
    "url": "https://bikestand.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Bike Stand Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy policy Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. What we collect When you place an order we collect your name, email address, shipping address, phone number and the items you ordered. When you contact us we keep what you send so we can answer. We never see or store your card details. Payment is handled by Stripe or PayPal, who take the card information directly. Analytics and cookies We use Google Analytics 4 to understand how the site is used, and it only runs after you consent. You can change your choice at any time using the cookie settings link in the footer. Full detail is on the cookie policy page. Who we share it with The payment processor, so your payment can be taken. The warehouse or supplier that packs and ships your order. The carrier that delivers it. The email service that sends your order confirmation and tracking. We do not sell your personal information, and we do not share it for cross-context behavioural advertising. How long we keep it We keep order records for as long as we need them for accounting and for handling returns and warranty questions. Marketing emails stop as soon as you unsubscribe. Your rights The United States has no single federal privacy law covering retail customers, so your rights depend on where you live. If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act gives you the right to know what we hold, to ask us to delete it, to correct it, and to opt out of sale or sharing. Residents of Virginia, Colorado, Connecticut and Utah have comparable rights under their own state statutes. Whatever state you are in, you can ask us what we hold about you and ask us to delete it. Email theteam@bikestand.store and we will answer within 30 days. We will not treat you differently for asking. Children This site is not directed at children under 13 and we do not knowingly collect their information. Contact Bike Stand Company USA, a division of Caruso Consulting Co Ltd. Privacy questions go to theteam@bikestand.store .",
    "url": "https://bikestand.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Bike Stand Company.",
    "content": "Terms and conditions Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. We provide services to you subject to the notices, terms and conditions set out in this agreement. Please read it before you go further: accessing, browsing or otherwise using this site means you agree to all of it. We may change this site and these terms at any time. Who may use this site By using this site you confirm that you are 18 or older. If you are under 18, use the site only under the supervision of a parent or legal guardian. Your licence to use the site Bike Stand Company USA grants you a limited, revocable, non-transferable and non-exclusive licence to access and use this site by displaying it in your internet browser, for your own personal and non-commercial use. Any breach of this agreement ends that licence immediately and without notice. Acceptable use You may not upload, distribute or publish through this site any content that includes bugs, viruses, worms, trap doors, Trojan horses or other harmful code, or anything unlawful, threatening, defamatory, obscene or infringing. Your account and passwords You are solely responsible for keeping any password or identification issued to you confidential, and for all access to and use of this site by anyone using it, whether or not you authorised it. Tell Bike Stand Company USA immediately if you believe a password has been used without your permission. Our content Unless we permit it in advance in writing, all material on this site, including images, text, illustrations, designs, icons, photographs, video clips and written material, is ours or our licensors'. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble or decompile it. You may not make commercial use of information on this site, or use the site for the benefit of another business. We may refuse service, close accounts and cancel orders at our discretion. Orders and prices Prices are in US dollars and the price shown at checkout is the price we charge. Delivery charges are set out on the shipping page and returns on the refunds and returns page . Contact Bike Stand Company USA is a division of Caruso Consulting Co Ltd. Write to us at theteam@bikestand.store .",
    "url": "https://bikestand.store/terms-and-conditions/"
  }
}