Tracked delivery across the United States. It is free on orders of $60 or more, and a flat $22 below that. Express delivery is a paid $22 upgrade and is charged even above the free threshold. Allow 5 to 7 days, after a 24 to 48 hour handling time.
There is no general federal right in the United States to cancel an online order, so our 15 day return window is our own policy rather than a statutory one. For a change of mind we keep a non-refundable $22 per bike stand ordered, covering packing and handling, and you pay return carriage.
If it arrives faulty, damaged, incomplete or not as described, we put it right at our cost, return carriage included. Under the FTC Mail, Internet, or Telephone Order Merchandise Rule we must also ship within the time we promise, and you may cancel for a full refund if we cannot.
Shipping details · Refunds and returns